Refund and Return Policy for Kerala Kisan
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, please review our return and refund policy below.
- Returns
Eligibility: You may return most items within 7 days of receipt for a full refund. To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
Non-Returnable Items: Certain items are non-returnable, including:
Food items
Beauty care items - Return Process
To initiate a return, please follow these steps:
Contact Us: Email us at [email protected] with your order number and reason for the return.
Return Authorization: We will provide you with a return authorization and instructions on how to return your item.
Ship the Item: Return the item to the address provided in the return authorization. You are responsible for return shipping costs unless the item is defective or incorrect. - Refunds
Processing Time: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Refunds will be processed within 4 business days and will be credited to your original payment method.
Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error. - Exchanges
If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. - Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 5 days of receiving the item. We will provide instructions for returning the item and will cover any shipping costs related to the return. - Contact Us
If you have any questions about our refund and return policy, please contact us at:
Kerala Kisan
Mail: [email protected]
Phone: 8848663423
Address:
